Call History
View all past and recent agent calls
Total Calls
8
Completed
5
Transferred
2
Failed
1
| Direction | Caller | Agent | Department | Status | Duration | Time |
|---|---|---|---|---|---|---|
John Martinez +1 (312) 555-0147 | Receptionist Agent | Front Desk | Completed | 1m 23s | 2:45 PM Today | |
Sarah Johnson +1 (404) 555-0231 | Driver ETA Agent | Dispatch | Completed | 2m 15s | 2:30 PM Today | |
Mike Henderson +1 (773) 555-0892 | Receptionist Agent | Brokerage | Transferred | 0m 45s | 2:15 PM Today | |
Unknown Caller +1 (555) 555-0000 | Receptionist Agent | N/A | Failed | 0m 12s | 1:58 PM Today | |
ABC Logistics Inc. +1 (678) 555-0341 | Customer ETA Agent | Customer Service | Completed | 1m 48s | 1:30 PM Today | |
Jennifer Park +1 (214) 555-0567 | Receptionist Agent | Recruiting | Transferred | 0m 38s | 12:45 PM Today | |
David Chen +1 (206) 555-0129 | Order Status Agent | Customer Service | Completed | 1m 05s | 11:20 AM Today | |
TransFreight Solutions +1 (305) 555-0876 | Rescheduling Agent | Scheduling | Completed | 2m 45s | 10:15 AM Today |